INTRODUCTION
Training, mentoring and coaching are key to growing individuals, your teams and your organization’s profit and success. Being able to fit training, mentoring and coaching into daily work routines, around priority projects and customer service gives you the extra competitive edge.
PROGRAM OBJECTIVES
This comprehensive program covers what you need to creatively train, mentor and coach your people to higher performance and success. Learn hundreds of skills that you can implement immediately to coach and mentor individuals and train whole teams.
LEARNING OUTCOMES
The program will help participants:
- Describe the training cycle.
- Identify and determine the need for training—what, who, and how.
- Write effective learning objectives.
- Design participant-oriented learning materials and exercises.
- Apply adult learning concepts, develop supportive climates, and customize off-the-shelf materials.
- Use training activities and alternatives to lecture, strategize for different learning needs, and create effective questioning techniques.
- Prepare properly for a training session, and prepare participants to foster learning.
- Manage and encourage participants of all backgrounds and learning styles
- Address challenging participants and behaviors.
- Present and facilitate a training program, including use of audiovisuals and
- handouts.
- Evaluate program impact at different levels using a variety of methods.
- Identify the five levels of evaluation
WHO MUST ATTEND
All Supervisor, Executive Emerging Managers, New and old Managers who want to know the training and coaching methods to improve themselves and their teams
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